Universities' Internationalization Process
A number of studies on digital learning and the digital university have appeared over the last few years, the most recent one being The Digital Turn by Centrum fuer Hochschulentwicklung Guetersloh Germany.
While the emergence of digital teaching and learning can be taken for granted, the underlying processes enabling universities to function (recruitment, student administration, student services, credit administration, budget allocation, controlling, project management, staff administration, staff development etc) have attracted less attention so far.

3 case studies
The White paper outlines experiences about digital transformation, its benefits, costs and main challenges
The case studies describe the development and current state of the digital transformation of the case universities
The emphasis of the cases is on the internationalization as an inevitable path of a modern university
This white paper:
- aims to be a blueprint for higher education institutions enhancing the quality of international services and their cost efficiency
- provides some guidelines and an option for changing processes, management structures and hierarchies in universities
- outlines the concerns of universities’ competitiveness and sustainability by means of digital transformation and internationalization
Overall, digital transformation in higher education has varied options and interplay between technology and organizations’ openness for change

